Complaints, Compliments & Suggestions
We have a complaints procedure of which all complaints are acknowledged within 3 days of receipt and responded to within 25 working days.
Please send all Complaints to our email address or you can call us on our surgery number. Our contact details can be found in the Contact Us section on our website.
If you are happy with the care and treatment we have given, we would be very pleased to hear from you. Our Practice staff work extremely hard to give you the best possible care and greatly value your support and encouragement. If you have time, could you please kindly leave a review using the link below.
We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you are helping us to make changes that will ensure we can offer the best possible care. We would be very grateful if you could complete this short survey either by clicking on the link below or by scanning the QR code.